Table of Contents: Privacy Policy | Terms & Use | Contact Us
This page was last updated: 1/20/2025
Who We Are
Our website address is: https://tiptopfarmandgarden.com. We operate Tip-Top Farm and Garden to provide seasonal produce, goods, and updates about our farm in Stockholm, WI.
Privacy Policy
Information We Collect
- Account and Checkout Information: When you create an account or make a purchase on our website, we collect your name, email address, phone number, billing/shipping address, and payment details. Payment processing is handled through a secure, trusted credit card processor to ensure your financial information is protected.
- Newsletter Signup: If you subscribe to our seasonal newsletter, we collect your name and email address to send you updates, promotions, and farm news. You can unsubscribe at any time via the link provided in the emails.
- Contact Forms: When you use our contact forms, we collect the data you provide, such as your name, email, and message details, to respond to inquiries.
- Cookies:
- Cookies are used to improve your browsing experience, remember your preferences, and process your orders.
- Login cookies will persist for two weeks unless you log out of your account.
- For checkout, cookies store essential data to keep your shopping cart active and ensure secure transactions.
- Social Media and Embedded Content: Pages on our website may link to or display embedded content from third-party platforms such as Instagram or Facebook. These platforms may collect data about you and track your interactions as outlined in their privacy policies.
How We Use Your Data
We use your information to:
- Process and fulfill orders placed through our online checkout.
- Manage and improve your account for returning customer logins.
- Send seasonal newsletters and marketing emails (only with your consent).
- Respond to inquiries submitted via our contact forms.
- Maintain website functionality and improve user experience.
How Long We Retain Your Data
- Account Information: Retained as long as your account is active. You may request deletion at any time.
- Order Details: Retained for seven years to comply with legal and tax purposes.
- Newsletter Subscribers: Retained until you unsubscribe.
Your Rights Over Your Data
You can:
- Request a copy of the data we hold about you.
- Request that we delete your account or personal information, excluding data we must retain for legal or administrative purposes.
- Unsubscribe from newsletters at any time using the link in the email.
Sharing Your Data
We only share your data when necessary to:
- Process payments securely through our credit card processor.
- Detect and prevent fraud through automated spam and security tools.
- We are committed to protecting your privacy. We do not sell, trade, or otherwise disclose your personal data to third parties.
Terms of Use
Website Use
By using our website, you agree to:
- Only use the site for lawful purposes, including browsing, purchasing, or signing up for services.
- Respect other users and refrain from spamming or posting inappropriate content in comments or forms.
User Accounts
Returning customers can create an account to streamline checkout. You are responsible for maintaining the security of your login credentials and promptly notifying us of unauthorized access.
Order Fulfillment
All orders are subject to availability. Orders placed through the online checkout are for local pickup at the farm stand only.
No Returns Policy
Due to the perishable nature of our products, we do not accept returns or offer refunds. We are committed to providing high-quality, fresh produce, and we encourage customers to inspect their purchases at the time of pickup to ensure satisfaction.
Customer Responsibilities
Customers are responsible for checking their orders upon pickup to confirm that they are satisfied with the quality and quantity of the products.
Contact Us
If you have any questions or concerns about this policy, purchases, or your data, please reach out:
- Email: farmer@tiptopfarmandgarden.com
- Phone: (715) 448-0256